Performance Management
Overview
This practical and engaging course provides participants with the skills and behaviours to effectively manage performance in the workplace. It will enable you to understand performance management within your business, helping you to recognise your role and to contribute effectively in managing performance and conduct in the workplace.
We will the explore the value of managing performance and how it can aligned to the organisational and individual goals ensuring accountability and a desire to improve performance.
What's Included
Pre and post assessments
Course materials
Post course support
Learning Objectives
- Gain a strong understanding of what performance management is and how it applies to your business
- Explore how managing performance can create a 'professional development' culture
- Understand the difference between KPIs and minimum standards
- Scoping, implementing and monitoring employees' goals and performance
- Help identify areas of improvement for your team members and then how to action
- Discover and practice how to handle difficult conversations and managing any conflict
Course Outline
Understanding performance
- Defining what performance is
- Understanding the key factors that impact performance
- Exploring the performance management process
Improving performance
- Discovering what tools you have to help drive and improve performance
- Discussing and practicing how coaching is used to manage performance
- Examining capability and conduct within performance management
Evaluating performance
- A clear understanding of what exactly we are measuring
- Discuss tools on how we put effective measures in place
- Creating actionable plans to improve performance
Programme
Performance Management
Cost*
£395 + VAT per person
Duration
12 Hours
*This course is included in Purple Owl’s ‘Leadership Development Programme’ and can be taken as part of that programme. Custom quotes available for interactive e-learning. Additional expenses may apply to face to face delivery.